Need further assistance?
Visit the Support section
Come see us at Telepass Store
Are you a Viacard customer? Come say hi!
Your business comes first
At Telepass Store you can do the following if you’re a Viacard customer:
- change bank account number or the bank linked to your business contract,
- replace your Viacard in the event of theft or loss,
- request a device, to travel both in Italy and in France, Spain, and Portugal, that you can link to your Viacard,
- return your device;
- activate the Reminders, Area C, Affiliated Car Parks, and Strait of Messina Ferries services,
- activate Roadside Assistance in Italy or Europe,
- insure your device in case you can't return it due to theft or loss,
- get a new Viacard if your old one is damaged or demagnetised,
- direct Viacard customers (those who haven’t signed a contract through a bank) can return their cards to terminate their contract,
- replace your device in the event of theft or loss,
- replace your device with a new one, including the one to travel in France, Spain, and Portugal,
- buy holders and dual locks,
- manage toll non-payment and get a certificate for toll booth access that didn't register entry data.
Our Telepass Store locations
Telepass Store Turin
Corso Vittorio Emanuele II, 74/A - 10121 Turin, Italy
Opening hours:
Monday to Friday, 8 am to 7:30 pm
Saturday 8:30 am – 12:30 pm / 1:30 pm – 5:30 pm
Closed on Sundays, bank holidays, and 24 and 31 December
Monday to Friday, 8 am to 7:30 pm
Saturday 8:30 am – 12:30 pm / 1:30 pm – 5:30 pm
Closed on Sundays, bank holidays, and 24 and 31 December
Opening hours may vary, please check on the map!
Telepass Store Milan
Via Larga, 9/11 - 20122 Milan, Italy
Opening hours:
Monday to Friday, 8 am to 7:30 pm
Saturday 8:30 am – 12:30 pm / 1:30 pm – 5:30 pm
Closed on Sundays, bank holidays, and 24 and 31 December
Monday to Friday, 8 am to 7:30 pm
Saturday 8:30 am – 12:30 pm / 1:30 pm – 5:30 pm
Closed on Sundays, bank holidays, and 24 and 31 December
Opening hours may vary, please check on the map!
