Phishing is type of cyber scam used to trick people into revealing sensitive information.
Attackers try to trick users to reveal personal information, financial information, or confidential data. They pretend to be someone trustworthy and known to users by falsifying logos, email addresses, websites, and more. Phishing attacks usually happen via fake email messages that almost seem credible.
Emails aren’t the only method of attack: phishing can also take place by sending a fradulent link via SMS (also called smishing) or through phone calls, where a fake operator tries to steal confidential information (also called vishing).
Here are a few simple guidelines to help you identify a phishing attempt:
Check the sender’s email address.
Always check if the sender’s emails, SMS, chat messages, or telephone calls are reliable. If you receive an email and are viewing it on your computer, hover over the sender’s email address to check if the email is indeed correct. If you suspect a phishing attempt, don’t respond to the email, click on any links, or open any attachments.
Take a close look at the email’s content, grammar, and tone of voice.
Phishing emails often contain grammatical and punctuation errors, convey a sense of urgency, and use hostile language. Pay special attention to emails that ask for confidential information or monetary transfers.
Learn to recognise suspicious pages.
Fradulent emails often contain links to websites that may, at first glance, resemble the original websites in terms of their URL or content. Here are some tips to identify such pages:
Don’t reveal confidential information.
Don’t share your username and password or your PIN with anyone. This is confidential information and we will never ask you for these details.
Report the incident.
If you think you’ve received a suspicious email from Telepass, let us know through this online form. This will help us launch effective and immediate countermeasures.
If you think you’ve received a fraudulent email/SMS/phone call or have revealed your personal data to an attacker,
here’s what you should do: