Highway
Area C, Milan
Affiliated Parking Lots
Strait of Messina Ferry
Fuel
Electric Charging
Blue Stripes
Taxi
Scooter
Bike Sharing
Scooter Sharing
Trains
Ships and Ferries
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Billing and Charges
Where to find your bill and how to understand the charges.
Most Sought-After
What is the Viacard membership fee?
The membership fee is an annual amount that is charged on the February invoice each year and applies to all contracts active as of January 1 of that year.
For contracts opened during the year, the membership fee is charged on the first invoice.
The amount is €3.87 for each quarter or portion thereof.
Why don't I see all the trips I took this month on my bill?
Not all trips are included in the reference month because some processing time is required to properly verify and validate the transactions. Transactions made available by the service providers 7–10 days prior to the invoice date are typically included on the invoice.
For example, if you take 3 trips in May (on May 10, 16, and 26), the invoice dated May 31 will definitely include the trips taken on May 10 and 16. The trip on May 26, however, will be billed on the following month’s statement.
How can I retrieve an invoice that the exchange system shows as not having been delivered correctly?
The originals of electronic invoices can be retrieved by logging into the “Invoices and Payments” section of the Italian Revenue Agency’s website.
For more tips on how to find your invoice, click here.
I don't know my Recipient Code, and I don't have a PEC address. What happens? Will I be unable to receive the electronic invoice?
No, in the absence of specific information, we will issue the electronic invoice using the conventional recipient code. This way, you will still be able to retrieve your electronic invoice by logging in directly to the Italian Revenue Agency’s “Fatture e corrispettivi” portal.
What is electronic invoicing?
As of January 1, 2019, the requirement to issue invoices to all parties resident or established within the country’s territory went into effect; this applies to both invoices issued to VAT-registered entities and those issued to end consumers.
All electronic invoices, in XML format, will be transmitted via the Revenue Agency’s Exchange System (SdI) and will be delivered through the following methods:
- tax folder;
- certified email (PEC) address;
- Recipient code (7 characters).
