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Explore all the services included with Telepass SAT, the solution for vehicles over 3.5 tons
The Telepass SAT device gives you the best solution for heavy vehicle travels in Europe.
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Mechanical assistance throughout Europe in the event of a breakdown, fire or accident.*
*Mechanical assistance is provided up to the limit of €1,000 (including VAT) for a maximum of two services per membership year. No charge will apply, except for any spare parts and labor, which will be paid directly to the intervening provider. Costs related to any use of special vehicles are also included within the limit when they are essential for the recovery of the vehicle. In case of vehicles with trailers/semi-trailers, only the tractor unit is covered.
In the event of a breakdown or accident to the tractor, if the trailer/semitrailer is connected to the faulty or damaged tractor, the former is eligible for assistance and will be transported to the nearest parking area for safety, in any case within the single limit per accident of € 1,000 (including VAT).
Advance on expenses for vehicle repairs and other support services up to €5,000 (including VAT).**
**If possible, the rescue vehicle will fix the cause of the breakdown on the spot through minor repairs. If, on the other hand, it is not possible to work on the repair on the spot, the vehicle will be transported to the Service Network (Manufacturer's authorized or affiliated workshop) closest to the place where the vehicle broke down, for a maximum distance covered by the rescue vehicle of 100 km round trip (on highway networks, the distance is calculated starting at the first toll booth from the breakdown site). Customer is responsible for costs related to travelled distance exceeding the above-mentioned 100 km, to be paid directly to the intervening provider.
The cash advance is paid for: vehicle repair (Italy and Europe); legal fees following arrest or detention of the driver (abroad); bail following arrest or detention of the driver and euro sanction (Italy and Europe); vehicle release from seizure (abroad). For each of the above-mentioned services, an advance on related expenses up to €5,000 (including VAT) will be granted. To qualify for the advance, an adequate refund guarantee for the amount paid in advance must be provided.
Advance on the expenses related to the purchase and delivery of spare parts.***
***To qualify for the advance, an adequate refund guarantee for the expenses paid in advance must be provided.
Transport of passengers following a rescue intervention, up to the facility from which the tow truck came or to the workshop of the Manufacturer's Service Network or affiliated company where the vehicle is transported.
Return of passengers to their place of residence in Italy, continuation of the journey to the place of destination or overnight stay at a hotel located where the vehicle is transported.****
****Mutually exclusive services and with a limit of up to €100 (including VAT) per person and not exceeding a total of €400 (including VAT).
For more information, see the Premium Truck Guide
The following documents are also available:
Pre-contractual information document (DIP)
Additional pre-contractual information document (DIPA)
Requests and information
For further information on all the services provided by Telepass in Italy and Europe, write us here!