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Telepass

Everything you need to know

The Telepass plan, i.e. Telepass Family contract, is the basic Telepass plan included in all the packages offered online. To activate the Telepass plan, simply register on the site and have a bank account even with a foreign IBAN from one of the 28 member states of the European Union, as well as Iceland, Norway, Liechtenstein, Switzerland, the Principality of Monaco, the State of San Marino, the Principality of Andorra and Vatican State. Here you will find all the information on the Telepass device, on how to terminate the contract and what to do if the vehicle's license plate number is already in use during registration.

You can take advantage of the services offered by Telepass Pay by joining the Telepass Pay X offer through the Telepass Pay X App.

With the Telepass device you can easily pay for:

Also, wth the Telepass App you can request an estimate and pay the RC-Car Insurance and your mobility insurances. Discover more.

Please note that the SEPA area includes the 28 member states of the European Union with the addition of Iceland, Norway, Liechtenstein, Switzerland, the Principality of Monaco, the Republic of San Marino, the Principality of Andorra, and the Vatican City State.

If you own a rechargeable card, before you proceed to activate Family Online, we suggest you to ask more information to the card issuer.

The Telepass device is immediately active and it can be used regularly.

You can link one device only to the Family Contract with a monthly cost of 1.26 euros. Although you can request the Telepass Twin offer that allows you to obtain on the same contract a second device (with roadside assistance included for Italy only) with a monthly cost of 2.10 euros as per below:

  • monthly fee for the device at a cost of 0.60 euros (instead of 1.26);
  • monthly fee for the Premium option at a cost of 1.50 euros.

You can end your contract at any time and with no penalties or closing costs by simply returning the device at the nearest 'Punto Blu' or mailing it with registered mail to the following address: Telepass S.p.A. - PO BOX 2310 succ. 39 - 50123 Florence.

All the customers who want to activate Family Online need to create an account or find their registration to the Telepass Customer Secured Area.

Family Online always require a bank account support. The Telepass contract holder has to be the same as the holder or co-holder of the IBAN provided in order for the bank domiciliation request to be successful.

If you see this message and you can't proceed, it's possible that your number plate is being used on another device.

To finalize your signing up online we invite you to insert the number plate of a different vehicle, if you have one, or to fill in the form under the Support section and attach your vehicle registration document.