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Visit the Support section

Your Telepass Point on the go

Find them across Italy at affiliated retailers

ENI Stations and Dekra centres

Here's what you can do if you're not a customer yet:

Here's what you can do if you're a Telepass customer:

  • pick up the Telepass device you ordered on our website or app,
  • activate Roadside Assistance,
  • request a second device (Twin),
  • replace your old device with a new one ordered on our app.

Here's what you can't do at a Telepass Point:

  • return your device to terminate your contract, see how here,
  • change the bank account details linked to your contract, see how here,
  • block your device in the event of theft or loss, see how here,
  • change the number plate linked to your device, see how here,
  • make pending toll payments,
  • activate Milan’s Area C service, see how here,
  • replace your device without making a request online, see how here;
  • get the Motorbike Discount offer, see how here.

Where to find them

Qui la lista di tutti i punti fisici e le relative operazioni.

Everything’s simpler online

Use our app or your User Account to activate your plans, get a device at your doorstep at no additional cost,
and more!

Deals you can't miss

Get 15% cashback on tolls

Subscribe to Telepass by 30 June 2022 and activate the Reminders service for free to get 15% cashback on all motorway tolls till 30 September 2022.

Zero monthly fee for Roadside Assistance
for up to 12 months

If you activate the service at a Telepass Point or Telepass Store before 31 August 2022.