Need further assistance?

Visit the Support section

Come see us at Telepass Store

Designed just for you

Looking to activate our plans or services?

  • become a customer by activating the Telepass Base plan with your ID, tax number, and your choice of payment method: direct debit, debit/credit card, or bank form (first check if yours is an affiliated bank and if your debit card is accepted),
  • use our tablets to switch to the Plus plan if you’re already a customer,
  • activate services included in the Telepass Base plan,
  • request the device to travel in Europe with our Motorways in Europe plan,
  • activate Roadside Assistance in Italy or Europe.

Our Telepass Store locations

Milano
Via Larga, 9/11
Orari di apertura:
Dal lunedì al venerdì 8.00 / 19.30
Sabato 8.30 – 12.30 / 13.30 – 17.30
Chiuso domenica, festivi, 24 e 31 dicembre
Torino
Corso Vittorio Emanuele II, 74/A
Orari di apertura:
Dal lunedì al venerdì 8.00 / 19.30
Sabato 8.30 – 12.30 / 13.30 – 17.30
Chiuso domenica, festivi, 24 e 31 dicembre

Are you a customer looking for assistance?

Here's what you can do at a Telepass Store:

  • change your personal details and number plate information in your contract – only if you don’t have a profile on our app or a user account,
  • replace your device or return it to terminate your contract,
  • insure your device in case you can't return it due to theft or loss,
  • request device accessories for your car,
  • request a second device (Twin).

Everything’s simpler online

Use our app or your User Account to activate your plans, get a device at your doorstep at no additional cost,
and more!