Telepass Pay X

Everything you need to know

The BNL account: find out about the 'turbocarica' and the main features of the prepaid card linked to your contract.

If you need to change the mobile number associated with your Telepass Pay X account, please send us a request form, providing:

  • Telepass Pay X contract code (available on the TPay X App by clicking on the Menu item);
  • previous mobile number;
  • new mobile number;
  • email linked to the Telepass Pay X account.

You will also need to attach an identity document. You will receive an email confirming the change.

At the end of the process, you will receive a confirmation email at the address you provided during the registration phase.

The change to the spending limits is effective immediately.

You can change your spending limits instantly from the Telepass Pay X App. From the MENU, just go to Settings and choose between different limit options: from a minimum of €500 up to a maximum of €1,500 that you can spend on your mobility services.

For more information on the maximum limits for individual services, please refer to the information sheet.

At the end of the process, you will receive a confirmation email at the address you provided during the registration phase.

The activation/deactivation of the Telepass Pay services is effective immediately.

If you are a Telepass Pay X customer, you can manage your services in total autonomy using the Telepass Pay X App. To activate/deactivate your services, just access the Menu section and go to Settings.

The Turboricarica option is only available for customers who sign up for a new BNL account.

"You can reload your account as follows:

  • with a bank transfer;
  • with "Turboricarica", an instant recharge option available in the Telepass Pay X App.

If you are already a BNL customer and a BNL account holder, when you join Telepass Pay X you can choose whether to:

  • indicate your BNL account number and link it to the Telepass Pay X services;
  • indicate your account number at another bank and link it to the Telepass Pay X services. In this case, a new BNL payment account will be opened.

Only in the latter case will you be able to activate the Turboricarica feature, the instant recharge option available in the App.

If you already have a Telepass Pay contract, in order to join the Telepass Pay X services, you need to open a new contract by providing a different mobile number than the one associated with your existing Telepass Pay contract. In this case, the 2-year free of charge offer will apply only to the new contract.

If you already have a Telepass contract, you can join the Telepass Pay X offer by choosing the "keep the contract" option, thus taking advantage of the 2-year free of charge offer.

If you have a Telepass Business contract and in other special cases, you will need to sign a new contract with Telepass. In this case, the 2-year free of charge offer will apply only to the new contract.

The Telepass Pay X offer is free for two years from the date of activation of Telepass, Telepass Pay and BNL services.

After two years, fees included in the related information sheets and valid at the expiration of the promotion, will be charged (additional services, such as the European Telepass Service, Telepass Twin, Roadside Assistance, etc. are not free of charge).

The Telepass Pay X Services are reserved for individual bank account holders who subscribe or who have previously signed a Telepass Family contract.

Telepass Pay X is a new payment solution created in collaboration with BNL and that allows you to pay for all your travel and shopping through the Telepass Pay X App.

The offer, free of charge for two years, includes:

  • Telepass payment services (tolls, parking in facilities, etc.) with a quarterly charge on any bank account;
  • Telepass Pay mobility services (Street Parking, Fuel, Taxi, Skipass etc.) with immediate debit on a BNL payment account;
  • a BNL payment account that you can reload to use Telepass Pay services and for your purchases;
  • a prepaid card associated with the BNL account for POS and e-commerce transactions.

At the end of the two years, the monthly Telepass Pay X fee will be € 2.50 (VAT included).

As a Telepass Pay X customer you can have a virtual/physical prepaid card, active on the Mastercard circuit, linked to your BNL account that you can use to make your purchases in a safe, innovative way at all the retailers or websites that adhere to the Mastercard circuit in Italy and abroad.

Through the contactless technology, you will be able to make your purchases in all the stores displaying the symbol simply by approching the card to the POS and for amounts under 25 euros you won't need a PIN code.

For all online payments, in addition to the 16 digits displayed on the front of the card, you have to provide the 3 digits secuirty code CVC2 on the back of the card and the expiration date. This data is also available on the Telepass Pay X App. To make your transactions more secure, the security code is updated at each use. Also, you will be able to confirm all your purchases on all websites that participate to Mastercard ID Check using the Telepass Pay X APP in an easy and safe way.

You can withdraw cash anywhere. To manage the balance on your prepaid card there is a dedicated section on the Telepass Pay X App.

Turbocard is a fast charging mode that allows you to have immediate availability on your BNL account payment.

With Turbocarica you will be able to recharge instantly your account in a few taps on the Telepass Pay X APP. You can select among different recharge amounts up to 150 euros that you can spend on mobility services or other purchases.

The amount credited with Turbocarica will be debited to your account within a few days.

The BNL account is an account with limited functions compared to a traditional bank account and it is strictly linked to the execution of payment transactions. The payments made with the prepaid card on the Mastercard circuit and the services offered by Telepass Pay will be debited to this account.

The BNL account allows also the Telepass Pay X customers who have an account at a different bank to have access to the offer. Download the Telepass Pay X App to view all the dedicated services.

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