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Telepass Plus
Everything you need to know
How do I know if a service has been activated/deactivated?
How do I know if a service has been activated/deactivated?
At the end of the process, you will receive a confirmation email at the address you provided during the registration phase.
When does the service activation/deactivation take effect?
When does the service activation/deactivation take effect?
The activation/deactivation of the service is effective immediately.
What are the mobility service charges in the app? How are they different from the Telepass device monthly charge?
What are the mobility service charges in the app? How are they different from the Telepass device monthly charge?
“Mobility service charges” are: On-street Parking, Fuel, EV Charging, Car Tax, Vehicle Inspections, Car Wash, Taxis, Trains, Ships & Ferries, Public Transport, Skipass, pagoPA, Coaches, and Food & Drink. These services are charged on a monthly basis and don’t require the use of the device.
Services that you can use with your Telepass device are: Motorways, Car Parks, Area C - Milan, and Strait of Messina Ferries. These services are charged every quarter.
How can I be sure that the monthly ceiling has been modified?
How can I be sure that the monthly ceiling has been modified?
At the end of the process, you will receive a confirmation email at the address you provided during the registration phase.
When does the change to the monthly ceiling take effect?
When does the change to the monthly ceiling take effect?
The change to the ceiling is effective immediately.
I have a foreign bank account: can I activate Telepass Plus?
I have a foreign bank account: can I activate Telepass Plus?
You can take advantage of the services offered by Telepass Pay by joining the Telepass Pay X offer through the Telepass Pay X App.
What are the mobility services included in Telepass Plus?
What are the mobility services included in Telepass Plus?
Plus is the most comprehensive mobility plan we offer. Plus offers a range of smart and quick mobility solutions such as Taxis, Skipass, Sharing Mobility, On-street Parking, and more. For more information on services offered, see here.
How do I use Telepass Plus services
How do I use Telepass Plus services
Use the Telepass App or your device to use Telepass Plus services.
What is the cost of Telepass Plus?
What is the cost of Telepass Plus?
Net of existing promotions, if you have signed up to the Telepass Family and Telepass Plus services the monthly charge is 1.24 euros (VAT included) in addition of the Telepass Family fee (1.26 euros VAT included). The Telepass Plus monthly fee will increse to 1.50 euros in case the Family contract is cancelled.
Download the Telepass App and discover all the dedicated services.
How can I withdraw from the Telepass Plus contract?
How can I withdraw from the Telepass Plus contract?
You can withdraw from Telepass Pay at any time without penalty and without closing costs simply by deactivating the account from your Reserved Area. After you log in to the Reserved Area, follow this path: Contract - Telepass - Deactivate account.
Can I change the monthly spending limit for Telepass Plus services?
Can I change the monthly spending limit for Telepass Plus services?
You can change your monthly spending limits directly from the Telepass Pay App or from the Reserved Area of the site. You can choose between different limit options: from a minimum of €500 up to a maximum of €1,500 that you can spend on your mobility services.
How can I activate or deactivate a Telepass Plus service?
How can I activate or deactivate a Telepass Plus service?
You can activate or deactivate Telepass Pay services directly from your App or from your Reserved Area.
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