Need further assistance?
Visit the Support section
Need further assistance?
Visit the Support section
Motorway is the leading service of Telepass.
It is the best known and the most used. Thanks to a small device, it allows you to enter and exit any highway without queuing and without the need for cash. The Telepass service is active on the entire motorway network, so that you can travel anywhere and hassle free.
Enter a motorway using the yellow lanes reserved to Telepass customers.
FREQUENTLY ASKED QUESTIONS
The Telepass device is equipped with an acoustic signaling system that emits continuous or intermittent sounds, with low or high tones, to let users know if their Telepass device is working properly.
A high-pitched tone indicates that transit was successfully completed.
A low-pitched tone indicates that an error occurred during transit, in which case you should check the activity record directly from your Telepass App or from the Reserved Area of the site. In the event of another low-pitched tone during a subsequent transit, contact Punto Blu to verify that your device is working properly.
Three high-pitched tones indicate that the battery is low and therefore you need to contact Punto Blu to request the replacement of the Telepass device.
For best performance, place your Telepass device at the top-center of the windshield. If your vehicle has a screened windshield, we recommend that you consult your car's user manual.
Depending on the motorcycle model, the Telepass device can be placed in one of the following ways:
In any case, you need to place the Telepass device with the adhesive side facing forward to allow correct functioning.
Nota Compliance: il servio è prestato in regime di esenzione ai sensi dell’Articolo 3, paragrafo 1, lett. k) della Dir. 25/11/2015, n. 2015/2366 relativa ai servizi di pagamento nel mercato interno.