Most frequent questions on all insurance services.
The Personal Mobility Insurance plan covers the following covers following an accident:
If the accident occurs while using a Telepass service, the compensation is doubled.
The Travel Insurance is an insurance that provides you with travel assistance 24/7, medical expenses coverage and baggage coverage.
You can purchase the Travel Insurance within few minutes directly on the Telepass App for your travels in Italy, Europe and the rest of the World.
The Car Insurance estimate calculation is based on the best possible offer available thanks to the Telepass partnership with the insurance companies.
Once your estimate has been created, it will be sent to the email associated with your Telepass contract and it will be saved on the App under the specific 'estimates archive'.
The European participating countries are: Andorra, Austria, Belgium, Bulgaria, Ceuta, Cyprus, Croatia, Denmark, Estonia, Finland, France, Gibraltar, Germany, Greece, Irland, Island, Italy, Latvia, Liechtenstein, Lituania, Luxembourg, Malta, Monaco, Montenegro, Norvey, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Former Yogoslav Republic of Macedonia, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey (European side), Ukraine, Hungary.
To benefit from the roadside assistance services you need to call the Service Center at 800.108.108 (or 02-22.214.171.124) and advise:
The Service Center, once the customer has been identified and the service validity verified, will communicate an authorization code (Dossier Number) that you will refer to in order to use the requested service. Keep in mind that without the Dossier Number it's not possible to use the free mechanical assistance.