Instant Insurances

You can activate the Ski Insurance service directly from the app: tap ‘Insurance’ in the bottom menu bar, scroll down to ‘Other insurance’, tap ‘Ski’, calculate your quote and activate the insurance.

Once you have purchased the policy, you will receive the Certificate of Cover by email, which will also always be available in the App and in the Members’ Area.

The cost of the policy will be debited directly from the bank account linked to your Telepass contract.

With the Ski Insurance, you can purchase one or more policies as long as you have at least one active Telepass device on your contract.

Ski Insurance is a policy that provides cover for third-party liability, rescue costs on the slopes, and medical and first-aid expenses. Reimbursement is included for the cost of services not used due to an accident, but only for seasonal policies or those taken out for at least three consecutive days.

With the Travel Insurance, you can purchase one or more policies as long as you have at least one active Telepass device on your contract.

The Travel Insurance is an insurance that provides you with travel assistance 24/7, medical expenses coverage and baggage coverage.

You can purchase the Travel Insurance within few minutes directly on the Telepass App for your travels in Italy, Europe and the rest of the World.

To all customers who have already subscribed to a Telepass Family or Telepass with Viacard contract, with the chance to activate one or more insurance services on each Telepass device linked to the contract.

You can activate the Travel Insurance service directly on the Telepass App in the special "Insurances" section.

Once you have purchased a policy, you will receive an email with the Membership Certificate that you will always be able to view also on the App and/or on the website.

The cost of the policy will be debited directly to your bank account linked to the Telepass contract.

You can request the withdrawal by filling in the form on the website or App (under the Info and Support section) or with a Registered Letter with acknowledgment of receipt addressed to: Telepass S.p.A.- Customer Care PO BOX 310 Branch 39 - 50123 Florence (address for contractual documents).

Telepass contract holders can decide to insure not only themselves, but also their family, friends, or relatives.

Yes, the cost of Travel or Ski Insurance contributes to reaching the quarterly spending limit of the Telepass Family contract of €258,23.

The cost related to the Travel or Ski policies will be debited after the signing of the insurance contract at the time the first Telepass service debit is charged and on the same account linked to your Telepass contract.

You can withdraw from your Ski or Travel Insurance at any time without penalties and with no need to give a reason within the first 14 days following the contract subscription.

Although, in the case of the Travel and Baggage Insurance or for the short term insurance policies that last less than a month, the right of withdrawal is not applicable.

The right of withdrawal remains governed by the conditions set by the insurance companies, therefore please refer to the provisions on your policy.