To benefit from the roadside assistance services you need to call the Service Center at 800.108.108 (or 02-126.96.36.199) and advise:
The Service Center, once the customer has been identified and the service validity verified, will communicate an authorization code (Dossier Number) that you will refer to in order to use the requested service. Keep in mind that without the Dossier Number it's not possible to use the free mechanical assistance.
Joining the service offers you free mechanical assistance on Italian roads and highways, anytime needed, even when puncturing a tire, and on both number plates associated with the Telepass device, the possibility to use a replacement vehicle following a breakdown, 10% discount on your car repair at the participating stations and passenger transportation and accomodation costs included.
For more details, click below.
Also, if you are a Telepass Pay customer, you can benefit of the automatic doubling of discounts with the T Sconto Program.
The card is in electronic format only and is always available on the Telepass App, Telepass Pay X App, and in the Reserved Area.
Roadside Assistance - Italy costs €1,50 monthly.
You can use it from the following day of the activation.