Travel safely with Roadside Assistance by Telepass,
valid for two number plates linked to your device.
Call the Allianz Global Assistance operations centre when required using their toll-free number, and share your personal and vehicle details, along with your Telepass code, found in the app.
Has your car ever broken down without warning and refused to start? Here’s what’s always available with Roadside Assistance in Italy and Europe:
It’s not always easy to get your vehicle repaired on the same day. This is why the Allianz Global Assistance Operations Centre gives you the following options to choose from:
You can also always visit the garage using the vehicle provided.
If an accident or sudden illness occurs in Italy or Europe, the operations centre can organise a telephone medical consultation for you. You can get general medical advice and information on:
You can also request for a driver to take you home anywhere in Italy if you are unable to drive. You will only have to pay for for fuel and tolls, if any.
To benefit from the roadside assistance services you need to call the Service Center at 800.108.108 (or 02-188.8.131.52) and advise:
The Service Center, once the customer has been identified and the service validity verified, will communicate an authorization code (Dossier Number) that you will refer to in order to use the requested service. Keep in mind that without the Dossier Number it's not possible to use the free mechanical assistance.
You can use it from the following day of the activation.