Roadside Assistance

What if your car stops all of a sudden and does not start again? Here's what is always included in Roadside Assistance in Italy and Europe:

• an emergency vehicle for minor repairs (tyre replacement, battery recharge or refueling);
• if necessary, transportation to the nearest workshop;
• 10% discount on labour cost in affiliated workshops in Italy with Allianz Global Assistance;
• a vehicle for difficult recovery of the car, covered up to €150;
• a driver who takes the car back to your home throughout Italy following a repair of over 36 hours of labor. The ride is covered up to €200, you will only be responsible for the cost of fuel and any tolls.

It is not always possible to have a vehicle repaired within the day, which is why the Allianz Global Assistance Operations Center allows you to choose between:

• an overnight stay in a 3-star hotel for you and your passengers, up to 2 nights (€150 per night for each single person), for a total cost of up to €500, in Italy and in Europe;
• a replacement car throughout Italy for 3 days (5 if the car breaks down on holidays or when workshops are closed);
• a taxi to reach a hotel or the nearest airport, train or bus station, in Italy and Europe. Each authorized ride is covered up to €80.

In addition, you can always go to the workshop in charge of the repair, using the vehicle that will be made available to you.

After an accident or sudden malaise in Italy or in Europe, the Operations Center can arrange a medical consultation over the phone for you to get general medical advice and information on:

• finding emergency vehicles;
• finding general practitioners and specialists;
• location of general and specialist care centers;
• how to access health facilities;
• existence and availability of medicinal products.

If you are in no condition to drive, you can ask for a driver who will take you home, throughout Italy. You will only be responsible for the cost of fuel and any tolls.