Need further assistance?
Visit the Support section
Need further assistance?
Visit the Support section
Secure your travels with Roadside Assistance offered by Telepass.
Many exclusive benefits for you to drive your car and motorcycle with peace of mind.
Fino a 12 mesi a canone zero
se attivi l’Assistenza Stradale entro il 31 agosto.
Add Roadside Assistance to your Telepass, Telepass Pay or Telepass Pay X plan. In case of need, just call the Allianz Global Assistance Operations Center on the toll-free number 800.108.108 and provide your
details as well as those of your vehicle and the Telepass personal code that you can find on the App in the dedicated section.
What if your car stops all of a sudden and does not start again? Here's what is always included in Roadside Assistance in Italy and Europe:
It is not always possible to have a vehicle repaired within the day, which is why the Allianz Global Assistance Operations Center allows you to choose between:
In addition, you can always go to the workshop in charge of the repair, using the vehicle that will be made available to you.
After an accident or sudden malaise in Italy or in Europe, the Operations Center can arrange a medical consultation over the phone for you to get general medical advice and information on:
If you are in no condition to drive, you can ask for a driver who will take you home, throughout Italy. You will only be responsible for the cost of fuel and any tolls.
All the details and conditions of Roadside Assistance with Allianz Global Assistance.
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You can activate it at the nearest Punto Blu, at banks or affiliated post offices.
FREQUENTLY ASKED QUESTIONS
You can use it from the following day of the activation.
To benefit from the roadside assistance services you need to call the Service Center at 800.108.108 (or 02-26.60.91.35) and advise:
The Service Center, once the customer has been identified and the service validity verified, will communicate an authorization code (Dossier Number) that you will refer to in order to use the requested service. Keep in mind that without the Dossier Number it's not possible to use the free mechanical assistance.
L’iniziativa promozionale “Servizio Assistenza Stradale a canone zero per 12 mesi” è riservata ai clienti Telepass Family che sottoscrivono un contratto avente ad oggetto il servizio aggiuntivo Assistenza Stradale di Telepass S.p.A. nel periodo 17/05/2022-31/08/2022. La gratuità è relativa solo al canone del servizio Assistenza Stradale e si applica a decorrere dal mese in cui è stato perfezionato il relativo contratto e per i restanti mesi del ciclo di fatturazione trimestrale in corso nonché per i successivi tre cicli trimestrali di fatturazione. Al termine del periodo di promozione, il canone mensile del servizio Assistenza Stradale sarà quello contrattualmente previsto. Per maggiori informazioni, anche sulle condizioni economiche e contrattuali dell’Assistenza Stradale, consulta le relative Norme e Condizioni, la Guida ai Servizi e il Regolamento nella sezione Supporto di www.telepass.com.