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What you can do with the Telepass Mare App
With Telepass Mare you experience simpler, more organized and worry-free navigation in the ports that are part of the service.
Available services in the app
Environmental ticket: purchase the ticket required by the port before mooring
Mooring ticket: choose dock, berth and length of stay and pay in the app.
Additional services: fuel, assistance and maintenance, without going to the offices.
Barca@Barca: book waste collection from your boat at ports offering the service.
Areas and services: explore beaches, caves, attractions and points of interest along the coast.
Updated information: sea conditions and everything you need to navigate with confidence.
Where we already are
Explore the public and private marinas where Telepass Mare is active:
Come funziona Telepass Mare
Download Telepass Mare
Enter your vessel details, check for any exemptions, and the app automatically recognizes the benefits.
Make a difference
Choose your dates, select your mooring spot, and complete payment in just a few seconds. Receive instant confirmation with QR code.
Book and moor
Find your spot, show your booking and enjoy the port. You've already done everything from the app.
Telepass Mare
Download Telepass Mare and enjoy a simpler, more organized and worry-free navigation experience: in all participating ports.
Can we do something?
How can I unsubscribe from the service?
How can I unsubscribe from the service?
Deletion from within the app
- Open the Telepass Mare app and log in.
- Select More ▶ Delete account.
- Confirm the operation Delete account by clicking on ▶ Confirm.
- A confirmation message will appear on the screen and a summary will be sent by email.
Deletion from outside the app
If you no longer have access to the app or prefer to use a different channel, you can send your request by email to support@telepassmare.com with the subject line ‘Request to cancel Telepass Mare account’. The following information must be provided:
- First name and surname
- Email address associated with the account
- Registered phone number (if applicable)
- Short statement: ‘I request the permanent deletion of my Telepass Mare account and all personal data associated with it.’
Results of the request
- Confirmation: You will receive a confirmation email once the cancellation is complete.
- Data retained for legal obligations: any information required by tax or anti-money laundering regulations will be retained exclusively for the period required by law (Art. 5, para. 1, letter e) GDPR) and then permanently deleted.
- Access to the App: after deletion, the account will no longer be usable; to use the services again, you will need to register with a new account.
For further clarification, please refer to the Privacy Policy within the App or on the official website.
When do I have to pay the ticket?
When do I have to pay the ticket?
The Environmental Ticket is mandatory every year from 1 June to 30 September. Payment must be made before entering the ZPS IT6040019 area, which surrounds the islands of Ponza and Palmarola, by boat.
The Municipality organises an annual information campaign to communicate the procedures and areas concerned.
How is the amount calculated?
How is the amount calculated?
The amount depends on:
- Type of vessel (recreational or commercial)
- Duration (daily, weekly, monthly or seasonal)
- Period (high season: July-August | low season: June-September)
There are discounts of 15% for purchases of multiple days in the same week and for various types of season tickets.
If I am exempt, do I still need to register?
If I am exempt, do I still need to register?
Yes. Even those exempt from payment, such as residents, property owners or professional fishermen, must register their boats to allow for checks by the municipality.
Can I pay for multiple days?
Can I pay for multiple days?
Yes. You can purchase:
- Daily tickets for several consecutive days, with a 15% discount (known as ‘few days tickets’)
- Weekly, monthly or seasonal passes, differentiated for high and low season