Need further assistance?
Visit the Support section
Need further assistance?
Visit the Support section
Bike sharing is one of the smartest ways to get around the city. Not only that, it is also the most healthy and friendly, for you and for the environment. With the Telepass Pay App you can book the nearest electric bike and use if for as long as you like to go wherever you like. When you are tired, park it and complete the rental anywhere within the service coverage area.
The Bike Sharing service is offered in partnership with Helbiz and Reby.
FREQUENTLY ASKED QUESTIONS
See here the cities where the Bike Sharing service is active.
You can use the Bike Sharing Service by downloading the Telepass App or the Telepass Pay X App.
If you are already a Telepass Family customer, activate Telepass from here.
If you are a new customer, you can activate the Telepass and Telepass services by clicking here.
The Bike Sharing service is managed by Helbiz. If you have issues with a bicycle, please contact Helbiz customer service at support@helbiz.com.