Everything you need to know
See here the cities where the Bike Sharing service is active.
The tariff plan is owned by Helbiz and requires €0,25 to unlock the bike and €0,10 for each minute of use.
You can use the Bike Sharing Service by downloading the Telepass App or the Telepass Pay X App.
If you are already a Telepass Family customer, activate Telepass from here.
If you are a new customer, you can activate the Telepass and Telepass services by clicking here.
The Bike Sharing service is managed by Helbiz. If you have issues with a bicycle, please contact Helbiz customer service at email@example.com.
You can end your ride only within the service area of coverage. Remember that bicycles cannot be parked in areas that may obstruct traffic, pedestrians, and on private properties.
You can check the service area of coverage directly from the App, or by sending an email to Helbiz customer service at: firstname.lastname@example.org, email@example.com or firstname.lastname@example.org.