Everything you need to know
Our partner companies charge the following rates for their service:
Select the e-scooter of your choice in the app to view its rates. More details on the service are available in the relevant page.
You can use the E-scooter service by downloading the Telepass App or the Telepass Pay X App.
If you are already a Telepass Base customer, activate Telepass Plus from here.
If you are a new customer, you can activate the plans by clicking here.
The electric scooter rental service is managed by Helbiz. If you have problems using a scooter, you can write an email to the Helbiz customer service at email@example.com.
You can end your ride only within the service area of coverage. Remember that scooters cannot be parked in areas that may obstruct traffic, pedestrians, and on private properties.
You can check the service area of coverage directly from the Telepass Pay or Telepass Pay X App, or by sending an email to the Helbiz customer service at firstname.lastname@example.org.
Please take a look at the cities where the service is available here.