Scooter Sharing
Everything you need to know
Activation and use of the service in participating cities.
The rate plan provided by GoVolt charges €0,26 for each minute of use.
You can use the Scooter Sharing Service by downloading the Telepass Pay App or the Telepass Pay X App.
If you are already a Telepass Family customer, activate Telepass Pay from here.
If you are a new customer, you can activate the Telepass and Telepass Pay services by clicking here.
- Log into the Telepass Pay / Telepass Pay X App and select the Shared Mobility service;
- search on the map for the scooter closest to you and with a simple click book it to allow yourself time to reach it;
- once you reach it, click "Open" on the App to turn on the electric system of the scooter and open the top case, where you will find two helmets and two hygienic caps;
- put on your helmet and start riding around town;
- end the rental using the App, simply by clicking on "End";
- the App also allows you to ""stop"", giving you the opportunity to keep the scooter "busy" during your daily activities. Note, however, that if you turn on the "Stop" mode, the rate per minute is the same as the rental rate;
- The App will provide you with a summary of the trip you just completed.
The Scooter Sharing service is currently available in the city of Milan.
You can end your ride only within the coverage area of the service. Remember that scooters cannot be parked in areas that may obstruct traffic, pedestrians, and on private properties. To find more information on the service area of coverage from the App, please access the "Shared Mobility"> "GoVolt Area" section.
The electric scooter rental service is managed by GoVolt. If you have any issues with a scooter, you can call GoVolt customer service at the following number: +39 02 80896721. Additionally, you can contact GoVolt by email at the address: servizioclienti@GoVoltmobility.com.