Affiliated Parking

You can view the amount charged for parking at the time you exit the parking lot, on the display positioned on the column.

In any case, the list of stops made and the related charges are always available in your Telepass App or in the Reserved Area of the site, in the "Transactions and Invoices" section.

Should the Telepass device not work at the exit, you will need to go to the car park's infopoint offices and pay the amount due there, asking the employee to cancel the incoming transit done with Telepass.

You can view the Telepass participating parking garages right on your Telepass App or on the site.

You can conveniently pay for your stop in one of the participating parking garages using directly the Telepass device.

Entering or exiting the participating parking garages of airports, stations and fairs, look for the parking meters with the Telepass logo, the parking bar will automatically lift and you will be able to leave without stopping at the cash desk.

If you disactivate the Parking service on the website Reserved Area, you won't be able to pay for your stop in the participating parking garages through the Telepass device. Moreover, also the Ferries service will be disactivated.

No, the service does not have any additional costs.

You can view the amount of your parking fee when you exit the car park via a notification in the app.

In any case, the list of parking sessions and the corresponding amounts is always available in your app or in the Reserved Area of the website, in the ‘Transactions and invoices’ section. On your invoices, you can recognise transactions made with number plate recognition by the words ‘Number plate recognition’ and the number plate.

You can consult the list of car parks affiliated with Telepass with number plate recognition directly on the map in your app or on the website.

If you are a Telepass customer, you can conveniently pay for your parking in affiliated car parks with number plate recognition, even without a Telepass device. To check whether your contract includes this service, please refer to the Terms and Conditions available here.

When entering and exiting car parks, look for vertical signs indicating the presence of the service with the Telepass logo. The barrier will rise automatically after reading your number plate, and you can leave without stopping to pay at the cash desk.

If the number plate cannot be read upon exit, you will need to go to the car park operator's information desk to pay for your parking and ask the attendant to cancel the entry made with Telepass.

If you deactivate the parking service from the Reserved Area of the website or from the App, you will no longer be able to pay for parking in affiliated car parks by scanning your number plate with Telepass.

This deactivation does not affect the activation status of the affiliated car park services with device and ferry services with device.

No. There are no additional costs for this service.

If your vehicle benefits from customised rates for current subscriptions or special exemptions, you will be charged the discounted rate to which you are entitled, if applicable to the specific car park. Please contact the facility's customer service department.

The service is automatically activated on all number plates associated with your contract, if it includes this service (please check the Terms and Conditions at the following link). You do not need to take any action to activate it. If you wish, you can subsequently deactivate and/or reactivate the service (following a previous deactivation) for each individual number plate, using the specific functions in the App and in your reserved area on our website.