Telepass
Telepass S.p.a.
DOWNLOAD - On App Store
Telepass
Telepass S.p.a.
DOWNLOAD - On Play Store

HOW CAN WE HELP YOU?

Find the information you need.

FREQUENTLY ASKED QUESTIONS

DO YOU WANT TO REPORT SOMETHING?

Uses one of our channels if you have reports to make on our services.

Theft or Loss

of a Device


The communication of theft or loss of the device can be carried out in 4 ways:

  • Online by accessing the reserved area
  • At a Blue Point, a Telepass SelfService 24H, or a delegated service center.

Non-payment

of the Toll


If the payment of the toll was not successful, in all or in part,a tickets is issued (Report of Non-payment). You can see the options available for non-payment of the toll on the Autostrade [motorways] site.

Transit

without Entry data


If the system was not able to detect the tollbooth of entry, you will receive at your home a communication and you can pay the trips not charged, without additional charges. Simply insert the contract code and the trip code that you find on the letter.

YOU ARE NOT AN INDIVIDUAL?

Ask for assistance in the area reserved for your type of contract.

MANAGE YOUR CONTRACT

In your Reserved Area you can independently manage all the details of your contract, such as:

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ACTIVATION OF NEW SERVICES

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CHANGE IN YOUR PERSONAL DATA

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CHANGES TO YOUR CONTRACT

CONTACTS

Support for the management of the contract

840.043.043

The call will just be charged the unit when answered.

From abroad: +39.055.5104219


Service available: Monday to Friday, from 08:00 a.m. to 08:00 p.m. and Saturday from 08:00a.m. to 05:00 p.m.

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