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FREQUENTLY ASKED QUESTIONS
How can we help?
How do I add a second license plate to my device?
How do I add a second license plate to my device?
You can easily add a second license plate to your device from your Telepass App in the "Devices and Plates" section or from the Reserved Area in the "Plate Change" section.
If you do not have the App, download it here.
Please note that you can link a maximum of two plates to each Telepass device, but you cannot pair the same plate on two different devices!
What is the Telepass device?
What is the Telepass device?
It is a small device that you can simply place on the windshield of your car or on your motorcycle and that allows you to pay tolls passing through the dedicated Telepass gates and without the need to stop at the booth, and debits your bank/postal account or credit card.
Besides tolls, with Telepass you can also pay for parking, Area C Milan Congestion Charge, and Strait of Messina ferries: all at no additional cost.
Where can I find a copy of the invoice?
Where can I find a copy of the invoice?
You can find your invoices directly in the Telepass App and in your Reserved Area.
Invoices are listed for the last 24 months. Should you need invoices older than 24 months, you may request them via form.