Need further assistance?
Visit the Support section
Select the operation you're interested in to find the nearest service point.
To return your device, you need to call the toll-free number 800 69 77 87 Monday to Friday from 9:00 AM to 5:30 PM and Saturday from 9:00 AM to 2:00 PM to receive a PIN code that you'll need to provide when returning the device.
Do you want to replace the device with a new one at an Enilive Station? Download the authorization form here.
You can find us both online and offline.
You can also sign up for Telepass services through your affiliated bank or post office.