Need further assistance?
Visit the Support section
Visit our Telepass Stores
A space dedicated to you.
Become a customer or change your plan.
Become a customer by activating Telepass Sempre or Base here with your ID document, tax code, and payment method of your choice between: IBAN and debit or credit card. Discover first:
Additionally, you can:
- if you're already a customer, switch to the Telepass Sempre offer using our tablets;
- activate the services included in the Telepass Base offer;
- request the device to travel in Europe with the Highway in Europe service;
- add Roadside Assistance to the Telepass Base offer.
If you need help
Here's what you can do here:
- change your personal details and number plate information in your contract – only if you don’t have a profile on our app or a user account,
- replace your device or return it to terminate your contract,
- insure your device in case you can't return it due to theft or loss,
- request device accessories for your car,
- request a second device (Twin).
Everything’s simpler online
Use our app or your User Account to activate your plans, get a device at your doorstep at no additional cost, and more!