Need further assistance?
Visit the Support section
What is pagoPA and how online payments and PA notices work
If you're wondering what pagoPA is after receiving yet another bill at home, you're in the right place. Until a few years ago, settling a debt with the State meant standing in long lines at counters. Today, the public administration is a well-established online reality that allows you to manage everything conveniently from your smartphone.
In this guide, we'll discover what pagoPA is for, what its costs are, and how to simplify payment management thanks to the Telepass App.
What is pagoPA and how does it work?
PagoPA is the standardized national system for managing online payments to public administration and payments to public service providers. The goal? To ensure transparency, security, and immediacy.
But in practice, how does paying with pagoPA work? Every time you have a debt (a tax, a bill, or a fee), the creditor entity issues a payment notice containing a unique identifier (IUV). At that point, it's up to you to choose the payment channel, called PSP (Payment Service Provider), that you prefer to settle the amount.
To be clear, the pagoPA public administration is the technological bridge that connects the citizen, the entity, and your bank or payment app.
What payments can be made with pagoPA?
If you're wondering what payments can be made with pagoPA, the answer today includes almost every type of debt to Public Administration (central and local) and to public utility service providers.
The system was designed to centralize and simplify the collection of taxes, duties, fees and fines:
- Vehicle tax: the mandatory annual automobile tax for all vehicle owners. To know the exact amount in advance, use the Moveo calculator.
- Healthcare tickets and ASL visits: payment for National Health Service services, useful for settling specialist visits, laboratory tests and intramoenia services while skipping lines at the CUP.
- School meals and fees: managing contributions for children's education, from nursery school fees to university taxes and payments requested through the pagoInRete portal.
- Traffic fines and penalties: payment of tickets for Highway Code violations, essential for timely payment (within 5 days) to ensure the legal 30% discount.
- Electronic passport: payment of the mandatory fixed fee for requesting or renewing the document, which has now completely replaced the old postal payment slip.
- Generic payment slips: guide to using the app to pay any other paper or digital notice (issued by a Creditor Entity) with an IUV code.
- IMU: the Municipal Property Tax on real estate, building areas and agricultural land, to be paid according to deadlines set by individual Municipalities.
- TARI: the municipal waste tax, necessary to finance local collection and disposal costs.
- F24 Form: the document used for paying most taxes, duties and contributions, now integrated for many operations directly into the pagoPA circuit.
- Electricity, gas and water bills: domestic utilities issued by local authorities, consortia or municipal companies that participate in the national payment node.
Where and how to pay a pagoPA notice online
If you're wondering where to pay a pagoPA, there's no shortage of available options that adapt to everyone's habits. You can physically go to a bank, a payment center or a post office. However, if you're looking for convenience, the best solution is understanding how to pay a pagoPA online.
You can use home banking, but the quickest option by far is to use a dedicated app for mobility and services. Forget manually entering endless codes: the real advantage of digital is all in the pagoPA QR code. Every paper or digital notice comes with a square barcode that allows your smartphone to instantly read all the data needed for the transaction.
The pagoPA service on the Telepass App: QR code scanning and zero fees
Among the digital options available, the pagoPA service integrated into the Telepass App offers an experience designed to eliminate waiting times. If you don't know how to pay with QR code, just follow these three simple steps:
- Open the "Services" section of the Telepass App and select pagoPA.
- Scan the pagoPA QR code with your smartphone camera.
- The app will automatically recognize the entity and the amount. Confirm the operation.
Settling a pagoPA with QR code not only optimizes time but completely eliminates the risk of making mistakes when entering the notice numbers.
Additionally, since the system relies on financial intermediaries (PSPs), each operation normally includes a commission that varies depending on the channel used (bank counter, post office, or app). Making a pagoPA payment with zero commission is still possible by checking the conditions provided by your service provider.
In the case of the Telepass App, for example, holders of the Telepass Sempre package who use the function for the first time benefit from zero commissions from March 3 to June 30, 2026. The discount is automatically recognized and applied directly to the first available statement.
Frequently Asked Questions about PagoPa
What is the IUV code and where can it be found?
What is the IUV code and where can it be found?
The IUV code (Unique Payment Identifier) is a numeric code that uniquely identifies your debt to the Public Administration. You can find it printed directly on your paper or digital payment notice, usually positioned near the amount and QR code. When using the Telepass App for payment, you won't need to manually enter this long code: the camera will automatically capture all information by scanning the QR code.
Is it mandatory to print the pagoPA notice in order to pay it?
Is it mandatory to print the pagoPA notice in order to pay it?
No, you don't need to print anything. If you receive the pagoPA notice via email or view it on your computer monitor, you just need to open the Telepass App on your smartphone and scan the QR code directly from the screen. A convenient, fast and completely paperless solution.
What are the costs and fees of pagoPA?
What are the costs and fees of pagoPA?
Commission costs are not set by the State, but depend on the physical or digital channel you choose to carry out the transaction, i.e., the PSP (Payment Service Provider). Costs vary if you pay at a bank, post office, or through home banking. However, you can eliminate these expenses: if you have the Telepass Sempre package and use the pagoPA service in the App for the first time, you will benefit from zero commissions from March 3 to June 30, 2026.
How do I get the receipt for a pagoPA payment made online?
How do I get the receipt for a pagoPA payment made online?
When you pay a notice through pagoPA, the system generates an Electronic Receipt (RT). This receipt has full discharge and legal value to all effects, guaranteeing the extinction of your debt exactly like a post office stamp. When paying through the Telepass App, the receipt is automatically saved in your digital archive and is always viewable and downloadable at any time, protecting you from the loss of paper documents.
What happens if I try to pay the same pagoPA notice twice?
What happens if I try to pay the same pagoPA notice twice?
One of the great advantages of the pagoPA system is security. If you try to scan the QR code of a bill you have already paid, the system will immediately recognize the associated IUV code and block the operation, notifying you that the debt has already been settled. It is therefore literally impossible to accidentally pay the same notice twice.