Need further assistance?
Visit the Support section
Roadside assistance and replacement car
Travel with peace of mind with Roadside Assistance that you activate in the app or in the Reserved Area and is valid for both license plates linked to the device.
What we do for you:
Coverage on Italian roads
even for minor interventions
The Italian Roadside Assistance helps you, wherever you are, in case of accidents, breakdowns and fire on roads and highways, 24 hours a day and 7 days a week, even for minor interventions.
Free roadside assistance and
replacement car
In Italy, you have access to free roadside assistance, and if it's not possible to repair the vehicle on the same day due to breakdowns or accidents, you can request a replacement car.
Discount on the Allianz network
If your vehicle is transported to a workshop affiliated with Allianz Global Assistance, you will receive a 10% discount on labor costs.
Had a problem? Contact customer support
If needed, you will have to provide your personal details, vehicle information, and your personal Telepass code that you can find in the app, by calling AP Solutions GMBH at the toll-free number:
From abroad, call the number +39 02 26609135
Roadside Assistance is already included in:
Der Pannendienst wird von AWP Contact Center Italia S.r.l. (siehe Anhang) erbracht und stellt keine Versicherungsleistung dar, die der Aufsicht der IVASS unterliegt.