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Roadside Assistance

Everything you need to know

Service coverage and insurance activation procedure.

Roadside Assistance has a monthly cost of €2.

Should you need mechanical assistance, simply call the Allianz Global Assistance Operations Center at 800.108.108, in case of roadside assistance in Italy, or at 0039 02.26609135, in case of assistance on roads and highways in Europe.

You will be asked:

  • your personal details;
  • a telephone number;
  • the card code you find in your Telepass App or in the Reserved Area of the site;
  • the make, model, and number plate of the vehicle linked to the Telepass device on which Roadside Assistance is active (the license plate must correspond to one of the two associated with the relative Telepass contract);
  • the type of service requested.

Please request the assistance service you need and use the Dossier number that will be given to you to use the requested services.

The card is in electronic format only and is available in the Reserved Area.

By activating Roadside Assistance, you will enjoy free roadside assistance 24/7 in Italy and Europe.

Additionally, you will take advantage of:

  • a replacement vehicle following a breakdown for up to 5 days;
  • 10% discount on the repair of your car in partner garages;
  • passenger transport costs (only in Italy);
  • any hotel accommodation.

For more details click here.

You can use Roadside Assistance starting the day after the activation date.

If you are a Telepass Business customer, you can activate Roadside Assistance from your Reserved Area.

If you already have Roadside Assistance - Italy, you may extend it to the rest of Europe at an additional cost of €0,50 per month.