The service deactivation implies that you won't be able to pay the Messina Strait crossing through the Telepass device. Moreover, it implies that also the Parking service will be deactivated.
Whenever the amount does not correspond to what was established by the ferry company , you must go to the ticket office and request a new ticket with the correct amount. The calculation, processing and application of the service rate it is exclusive competence of the ferry company.
If you are a Telepass Business customer, the Ferry service is already active, at no additional cost.
You can disable the service at any time from your Reserved Area on the site in the "Services" section.
Customers affiliated with associations and service companies, however, need to request activation through their partners.
You can use the payment service for the ferry ticket for the the Messina Strait using the Telepass device if you are a Telepass customer through Viacard and also through consortia and service companies.
The Telepass prepaid card customers and the Europass customers can not access the service.
You can see the ferry ticket amount displayed on the column in the Telepass track and on the ticket that you collect from the same column.
Additionally, details of individual crossings completed with Telepass are always available on the Telepass App and in the Reserved Area of the site.
You can view the invoices of your ferry crossings directly on the website Reserved Area.