DO YOU WANT TO REPORT SOMETHING?
Use one of our channels if you have any reports on our services.
Theft or Loss
of a Device
The communication of theft or loss of the device can be carried out in 4 ways:
- Online by accessing the reserved area
- At a Punto Blu, at a 24-hour Telepass SelfService, or a delegated service center.
Failed Payment
of the Tolling
In case the toll payment is not successful, in whole or in part, a receipt is issued (Non-payment report). You can consult the options available for non-payment of tolls on the Autostrade website.
Transit
without Entry data
If the system has not been able to see the entrance gateway, you will receive a communication at home. Just enter the contract code and the travel code that you find on the letter.
MANAGE YOUR CONTRACT
In your reserved area, you can manage all your contract's details, as:
ACTIVATION OF NEW SERVICES
UPDATE OF YOUR PERSONAL DATA
UPDATE OF YOUR CONTRACT
