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Roadside assistance and replacement car
Travel with peace of mind with Roadside Assistance that you activate in the app or in the Reserved Area and is valid for both license plates linked to the device.
The Italian Roadside Assistance helps you, wherever you are, in case of accidents, breakdowns and fire on roads and highways, 24 hours a day and 7 days a week, even for minor interventions.
In Italy, you have access to free roadside assistance, and if it's not possible to repair the vehicle on the same day due to breakdowns or accidents, you can request a replacement car.
If your vehicle is transported to a workshop affiliated with Allianz Global Assistance, you will receive a 10% discount on labor costs.
If needed, you will have to provide your personal details, vehicle information, and your personal Telepass code that you can find in the app, by calling AWP Contact Center Italia S.r.l. at the toll-free number:
From abroad, call the number +39 02 26609135
Roadside Assistance is provided by AWP Contact Center Italia S.r.l. (see Appendix) and does not constitute an insurance service subject to IVASS supervision.


