Charge

The amount of €30 (€35 starting July 1, 2026) is charged as compensation for the expenses Telepass incurs in recovering the device in the event of theft or loss.

Please note that you can avoid this fee by activating, from the Member Area of the website, a monthly fee of €0.29 per month (€0.69 starting July 1, 2026) for each device in your possession. This way, if your device is stolen or lost, the corresponding penalty will not be applied.

The membership fee is an annual charge that is billed on the February invoice each year and applies to all contracts active as of January 1 of that year.

For contracts opened during the year, the membership fee is charged on the first invoice.

The amount is €3.87 for each quarter or portion thereof.

Not all trips are included in the reference month because a processing period is required to properly verify and validate the transactions. Transactions made available by the service providers 7–10 days prior to the invoice issue date are typically included on the invoice.

For example, if you take 3 trips in May (on May 10, 16, and 26), the May 31 invoice will definitely include the trips taken on May 10 and 16. The trip on May 26, however, will be billed on the following month’s statement.