Need further assistance?

Visit the Support section


Apply for a Viacard!

Find out if yours is an affiliated bank

Apply for a Viacard at your bank if it is affiliated with Telepass and your bank will send it to your address.

Find out if yours is an affiliated bank.

Other things you can do

  • Request new Viacards to add to your contract
  • Replace your Viacard in the event of theft or loss
  • Return your Viacards and terminate your contract

Direct debit for the Telepass Family contract is only possible with debit cards that use the PagoBancomat network (domestic debit network). Debit cards issued on international networks such as Visa, Mastercard, VPay, and Maestro won't work.
You can also request your Banca Fideuram, Banca Mediolanum, and BPS Suisse, or Fineco financial advisor for a Telepass device.